Effective Date: 04/21/24
Welcome to
RDM DIESEL, LLC
(“we,” “our,” or “us”). By accessing or using our services, including but not limited to diesel truck repair, maintenance, and diagnostics, you (“customer,” “you,” or “your”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please refrain from using our services.
RDM DIESEL, LLC specializes in the repair, maintenance, and service of diesel trucks, with a focus on Volvo and Mack trucks. Our services include but are not limited to:
Engine diagnostics and repairs Transmission services and repairs Brake system maintenance and repair Electrical troubleshooting and repair. Preventative maintenance and general repairs
To schedule services, request repairs, or obtain an estimate, you may submit your information via our website, phone, or in person. By submitting your information, you confirm that it is accurate and complete. You are responsible for ensuring that the vehicle details you provide, including but not limited to the vehicle’s model, year, and VIN (Vehicle Identification Number), are correct.
Scheduling: Appointments can be scheduled via phone, email, or our online booking system.Accuracy of Information: You must ensure that all information provided about your vehicle and the requested services is accurate.Cancellations and Delays: If you need to cancel or reschedule an appointment, please notify us at least 6 hours in advance.
Estimates: All repair and service estimates are based on standard hourly rates, parts costs, and the scope of the work. Estimates may be subject to change if additional work is required beyond what was initially assessed.Payment Terms: Full payment is due upon completion of the service unless a prior arrangement has been made. We accept credit/debit cards, cash, checks. Late Payment: Any outstanding invoices not paid within 4 days will be subject to a late fee of 3% per day, or as permitted by applicable law.
Parts Warranty: We provide a 2-month warranty on all parts installed during repairs. This warranty covers defects in material or workmanship, but does not cover issues caused by misuse or external factors.Labor Warranty: We offer a 2-month warranty on labor. If the labor performed fails within the warranty period due to errors on our part, we will correct the issue at no charge.
Accurate Information: You are responsible for providing accurate and up-to-date details about your vehicle and its needs.Authorization: By requesting services or repairs, you authorize us to perform the necessary work and agree to the costs associated with those services.Vehicle Access: You must ensure that the vehicle is available at the scheduled appointment time. If you need to delay or cancel the appointment, please inform us as early as possible.After-Service Care: You agree to follow any post-repair maintenance or care instructions provided by us to maintain the integrity of the repairs performed.
RDM DIESEL, LLC’s liability is limited to the cost of the specific service or repair performed. We are not responsible for indirect, consequential, or incidental damages resulting from the use of our services, including but not limited to damage to the vehicle, loss of business, or any personal injury that may arise due to the vehicle’s condition or usage.
You agree to indemnify, defend, and hold harmless RDM DIESEL, LLC, its employees, agents, and contractors from any claims, damages, or liabilities arising from your use of our services, including any damages to your vehicle, delays, accidents, or issues resulting from defective repairs.
We respect your privacy and are committed to safeguarding your personal information. By submitting your personal and vehicle information, you consent to our collection and use of that information in accordance with our [Privacy Policy]. We do not sell or rent your personal information to third parties, except as required to provide our services or as otherwise permitted by law.
RDM DIESEL, LLC is not liable for any delays or failures in performance caused by events beyond our reasonable control, including but not limited to natural disasters, labor disputes, governmental restrictions, or supply chain issues.
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on our website or provided to you in writing. Continued use of our services after changes to the Terms will constitute your acceptance of the revised Terms.
These Terms and Conditions are governed by the laws of the state of CA, United States. Any disputes arising from the use of our services will be resolved in the courts located in Fresno, CA.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
RDM DIESEL, LLC
2754 South East Avenue, Fresno, CA 93725
(708) 548-5125
By utilizing our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.